KOT (Kitchen Order Ticket)

Smart Restaurant Order & Kitchen Management Solution

KOT (Kitchen Order Ticket) Management System is a restaurant automation solution that streamlines order processing, kitchen communication, and billing operations for faster and more efficient service.

Plans & Pricing

Fully Customized Application

We offer complete customization of our KOT(Kitchen Order Ticket) application to align seamlessly with your restaurant’s processes, standards, and workflows. Whether you require industry-specific features, multi-branch controls, or tailored reporting, our solution can be adapted to meet your exact business needs. Pricing is flexible and depends on the scope and level of customization required, ensuring you only pay for what adds value to your operations.

This is a web-based application that can be accessed across multiple platforms, including desktops, tablets, and mobile devices (Android and iOS). It enables restaurant to manage all their food orders and processing activities in one centralized system. The application also supports role-based access, allowing different users within the organization to perform specific tasks according to their responsibilities and permissions.

Features

Customer Management –

• Easily manage your customers in one place with complete visibility into their profiles, payment status, and purchase history.
• Track customer preferences and buying patterns to better understand their needs.
• Monitor outstanding payments and transaction records to improve financial control.
• Maintain organized customer data to enhance relationships and service quality.
• Access customer insights anytime across desktop and mobile devices for better decision-making.
  

Admin login –

• Manage users and roles
• Configure restaurant settings
• Monitor overall operations
• View reports and dashboards

Waiter Login –

• Take customer orders
• Generate KOTs
• View table status
• Track order progress

Kitchen login –

• View incoming KOTs
• Update order preparation status
• Manage kitchen workflow

Cashier Login –

• Generate bills
• Process payments
• Handle billing
• Print invoices

Accurate & Customized Reports –

• Generate precise and tailored reports to gain a clear understanding of your restaurant transactions and performance.
• Access real-time insights into ordered food, sales, payments, and financial activities.
• Customize reports based on your business needs for better decision-making.
• Visualize data with organized summaries to quickly identify trends and opportunities.
• Export and share reports easily for accounting, auditing, and management purposes.
• Make informed decisions with reliable data and comprehensive business analytics.

Terms & Conditions

• Platform Accessibility – The application is a web-based solution designed to be fully responsive and accessible across Desktops, Laptops, Tablets, and Mobile devices (Android and iOS).
• Domain & Hosting – Since this is a web-based application, a domain name is required. The domain and related setup will be provided by GDIGITECH as part of the selected subscription plan, with pricing included accordingly.
• Complete Solution Policy – We provide only complete end-to-end solutions. Requests for partial modules, standalone components, or incomplete implementations will not be entertained.
• Product Demonstration – A full demonstration of the application, including all features and functionalities, will be provided before purchase to ensure transparency and customer satisfaction.
• Free Trial – Selected plans are eligible for a free trial period of fifteen (15) days from the date of activation. During the free trial period, users may access and use the services included in the selected plan at no charge. Upon expiration of the 15-day free trial period, users must purchase or renew the applicable plan to continue using the service. If payment is not received before or immediately after the trial period ends, access to the service may be suspended or terminated without further notice. If the plan is not renewed within the 15-day data retention period, all stored data, files, settings, and related information may be permanently deleted and cannot be recovered. By using the free trial, the user acknowledges and agrees to these terms and accepts responsibility for renewing the service to avoid interruption or loss of data. We reserve the right to modify, suspend, or discontinue the free trial offer at any time without prior notice.
• Monthly Plan Payment Terms – For monthly subscription plans, 100% of the applicable amount must be paid in advance prior to activation of the services.
• Basic Monthly Plan Commitment – Customers opting for the Basic Monthly Plan are required to pay an advance for the first three (3) months. After this period, payments will continue on a monthly basis.
• Yearly Plan Payment Terms – For yearly subscription plans, an advance payment of 50% of the total annual cost is required to initiate the project or services. The remaining balance can be paid within six (6) months from the start date.
• Late Payment & Service Deactivation – In the event of non-payment or delayed payment beyond the due date, the application and related services may be deactivated after ten (10) days without further notice. Services will be restored once all outstanding dues are cleared.